After already being pre-approved with another mortgage company, our Realtor suggested we contact Shayn Carlson with Fairway Independent Mortgage in Boise – she said he was among the best in the business, and was she ever right!
From our first meeting and throughout the entire mortgage lending process, Shayn was phenomenal – responsive, patient and thorough. He listened to what we wanted and helped us find the right mortgage to fit our needs and budget. Shayn is a consummate professional, and we’ll be wholeheartedly recommending him to all of our friends and family.
Buying a house, and qualifying for a mortgage in particular, can be a very stressful experience. Shayn made the processes go smoothly, communicated what was happening at every turn, and helped us close on our dream home in a greatly abbreviated timeline. We truly appreciated Shayn’s all-in approach to providing world-class customer service. |
– Scott P.
Shayn was awesome to work with. He asked for everything up front and wasn’t asking for last-minute documents like other lenders I had worked with. This was my third home I had bought. Shayn made it be an easy process! He was on top of everything and responded quickly to my questions. Highly recommend him.
– Sal S.
My wife and I were under a tight deadline to relocate to Boise from Denver. Once we found out we were relocating, we bought plane tickets to visit the area. A week before our flight left, I found an excellent Realtor (Steven Satterlee) and he recommended Shayn to us. So that Friday we met with Shayn. We gave him an idea of what we wanted to spend and he gave us several options and explained the pros & cons of each. Shayn helped us out tremendously, he was in constant contact with all of the parties involved and we were able to close on time with my wife in Boise while I was still in Denver. . . . [N]ot only is Shayn a great Loan officer, he is a great person and I’d consider him to be one of our first friends in town.
– Mike M.
Shayn was excellent at communication. He always let me know what was going on and reassured me of the situation. It really helped remove the stress from the whole situation.
– Jordan M.
Shayn was awesome to work with! He’s very knowledgeable, responsive and really helped me to understand interest rates and costs. Great guy and I highly recommend him for your lending needs!
– Brittain F.
Shayn Carlson represents everything that I could have hoped for in a loan officer. He is very knowledgeable about the loan process, and his patience in educating me along the way was invaluable as a first-time home buyer. Not only is Shayn professional, but he is also incredibly personable and it is obvious that he truly cares that you get the best loan possible for your needs. I feel very fortunate to have had Shayn as my loan officer, and I would highly recommend him to anyone looking for the same outstanding service that I received.
– Justin P.
Shayn did a fantastic job for my wife and I. He was extremely professional, and went over and above for us. Shayn made sure we were well informed with the loan process from start to finish. He was timely, efficient, and was a great liaison between us and our Realtor, creating a great team. I will recommend Shayn to anyone looking for a fantastic lender.
– Shawn M.
Shayn Carlson is an excellent loan officer. We had a difficult and complicated transaction that took place across two states. Shayn didn’t miss a beat. He stayed on top of both transactions, communicated promptly and effectively with my husband and I, and made it all happen. If it had not been for his tenacity and follow through, we might have missed our opportunity to live in our dream location. He was available after hours and on weekends and even answered his cell phone one weekend while he was paddle boarding down the Boise River! He was a pleasure to work with and I highly recommend Shayn Carlson as a loan officer. We will definitely be using him in any future transactions!
– Priscilla & Von H.